Business Process Engineering: Reference Models for Industrial Enterprises
Business Process Engineering: Reference Models for Industrial Enterprises
Software Product Line Engineering: Foundations, Principles and Techniques
Software Product Line Engineering: Foundations, Principles and Techniques
YAWL: yet another workflow language
Information Systems
Linking domain models and process models for reference model configuration
BPM'07 Proceedings of the 2007 international conference on Business process management
Towards a reference process model for event management
BPM'07 Proceedings of the 2007 international conference on Business process management
OTM'10 Proceedings of the 2010 international conference on On the move to meaningful internet systems - Volume Part I
Editorial: Mining business process variants: Challenges, scenarios, algorithms
Data & Knowledge Engineering
An automation support for creating configurable process models
WISE'11 Proceedings of the 12th international conference on Web information system engineering
Ensuring correctness during process configuration via partner synthesis
Information Systems
Configurable process models for the swedish public sector
CAiSE'12 Proceedings of the 24th international conference on Advanced Information Systems Engineering
The anatomy of a sales configurator: an empirical study of 111 cases
CAiSE'13 Proceedings of the 25th international conference on Advanced Information Systems Engineering
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Configurable process models integrate different variants of a business process into a single model. Through configuration users of such models can then combine the variants to derive a process model optimally fitting their individual needs. While techniques for such models were suggested in previous research, this paper presents a case study in which these techniques were extensively tested on a real-world scenario. We gathered information from four Dutch municipalities on registration processes executed on a daily basis. For each process we identified variations among municipalities and integrated them into a single, configurable process model, which can be executed in the YAWL workflow environment. We then evaluated the approach through interviews with organizations that support municipalities in organizing and executing their processes. The paper reports on both the feedback of the interviewed partners and our own observations during the model creation.