Visual information seeking: tight coupling of dynamic query filters with starfield displays
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using a starfield visualization for analyzing product performance of online stores
Proceedings of the 2nd ACM conference on Electronic commerce
WebQuilt: A proxy-based approach to remote web usability testing
ACM Transactions on Information Systems (TOIS)
Intelligent analysis of user interactions with web applications
Proceedings of the 7th international conference on Intelligent user interfaces
How knowledge workers use the web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Improving Web Usability Through Visualization
IEEE Internet Computing
Information Visualization and Visual Data Mining
IEEE Transactions on Visualization and Computer Graphics
Cheese: tracking mouse movement activity on websites, a tool for user modeling
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Case Study: E-Commerce Clickstream Visualization
INFOVIS '01 Proceedings of the IEEE Symposium on Information Visualization 2001 (INFOVIS'01)
Visualizing and discovering web navigational patterns
Proceedings of the 7th International Workshop on the Web and Databases: colocated with ACM SIGMOD/PODS 2004
Proceedings of the 15th international conference on World Wide Web
WebTracer: A new web usability evaluation environment using gazing point information
Electronic Commerce Research and Applications
A Process Improvement Approach to Improve Web Form Design and Usability
DEXA '07 Proceedings of the 18th International Conference on Database and Expert Systems Applications
An examination of user behaviour during web information tasks
An examination of user behaviour during web information tasks
Monitoring Online Tests through Data Visualization
IEEE Transactions on Knowledge and Data Engineering
3DRC: a novel technique in evaluating stakeholders project views
Proceedings of the 6th International Symposium on Visual Information Communication and Interaction
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This paper presents an approach for monitoring several important aspects related to user behaviour during the execution of Web tasks. The approach includes the tracking of user interactions with the Web site and exploits visual data mining to highlight important information regarding Web application usage. In particular, our approach intends to be a natural heir of the approaches based on clickstream visualization, by integrating them with the visualization of page-level data and by improving them with the definition of ad-hoc zoom and filter operations. Furthermore, we present a theoretical framework to formally define our proposal. Lastly, in order to test the approach, a simple case-study for a particular practical usability evaluation has been carried out. To this aim, we built a prototypal system composed of a tracking tool, responsible for tracking user interactions and a visualization tool for task analysis.