Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
Cultivating Communities of Practice: A Guide to Managing Knowledge
Cultivating Communities of Practice: A Guide to Managing Knowledge
Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Talk Before You Type: Coordination in Wikipedia
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
Dynamics of social roles in a knowledge management community
Computers in Human Behavior
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The Web 2.0 is often characterized by an informal participation, which means a free cooperation of as many as possible without any restraints from organizations, processes, or technical platforms. In contrast to public communities, an official organization like a company consists of rather formal structures which define what a member should do and how to fulfill a task by assigning a role. If such a formal organization supports a community, does the balance between informal and formal structures will change? This short paper presents the results of a field study about a socio-technical community called 'InPUD' which is part of a faculty. The main conclusion is that a specific degree of digital formalization in online groups is needed for successful online structures and sustainability. By using new media like Web 2.0, the balance between informal and formal structures in institutions will be changed.