Data Pattern for Allocating User Experience Meta-Data to User Experience Research Data

  • Authors:
  • Li Li;Hong Ji;Xuejiao Chen;Xiaowei Yuan

  • Affiliations:
  • Beijing ISAR User Interface Design, Beijing, China 100102;Beijing ISAR User Interface Design, Beijing, China 100102;Beijing ISAR User Interface Design, Beijing, China 100102;Beijing ISAR User Interface Design, Beijing, China 100102

  • Venue:
  • Proceedings of the Symposium on Human Interface 2009 on ConferenceUniversal Access in Human-Computer Interaction. Part I: Held as Part of HCI International 2009
  • Year:
  • 2009

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Abstract

The vision of user experience is making life of users of products as convenient as possible, especially during the interaction with a productor a service. An important aspect of perceived convenience is the user experience of a product. The visual design and especially the interaction design has a major influence on this perception. In order to achieve the vision, user experience experts apply different types of tasks. One type of task is to analyze how users carry out tasks and what user's needs or problems are. Another type of task is to design user experience solutions and other typical task type deals with carrying out usability evaluations in order to find problems in using software application. In the course of user experience activities, many data are being collected. Many of the collected data relates to certain activities of users. For the user experience area there exist just a few tools, which support typical tasks in different ways. None of the tools supports linking results of user experience work to user experience meta-data. Why is it a problem? The current tools do not support an access to user experience project data with generic search and filter criteria like "industry", "application area", "use case" etc. This makes the access to user experience research data difficult and the comparison of user experience project data between different projects inefficient. In general, results of different user experience projects are difficult to reuse. The core idea of data pattern for allocating user experience Meta-Data to User Experience research data is to associate user experience project data with user experience meta-data. The data pattern considers associating user experience project data with user experience meta-data partially automatically and partially manually by the user. The key idea is that we want to reuse project data like the project sponsor, the application area, the industry, use cases etc. as user experience meta-data and assign them to user experience research data. The benefits of the data pattern are: Reusing results of user experience research projects. Making access to available results more efficient. Direct comparison of available results is supported and more efficient. UX Office is the typical instance for application.