Validating a Standardized Usability/User-Experience Maturity Model: A Progress Report

Authors:
Aaron Marcus;Richard Gunther;Randy Sieffert
Affiliations:
President, Aaron Marcus and Associates, Inc., Berkeley, USA 94708;Principal, Ovo Studios, LLC, Chagrin Falls, 44022;Principal UX/IxD Designer, Whirlpool Corp., Global Consumer Design, Benton Harbor, 49022
Venue:
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Year:
2009

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Abstract

The authors report on ongoing work in developing a usability/user-experience maturity model, in particular, the results of a workshop about this subject held at the Usability Professionals Association 2009 national conference.