The User's Role in the Development Process of a Clinical Information System: An Example in Hemophilia Care

Authors:
Leonor Teixeira;Vasco Saavedra;Carlos Ferreira;Beatriz Sousa Santos
Affiliations:
Department of Economics, Management and Industrial Engineering, University of Aveiro Portugal, and Governance, Competitiveness and Public Politics (GOVCOPP), University of Aveiro Portugal,;Department of Economics, Management and Industrial Engineering, University of Aveiro Portugal,;Department of Economics, Management and Industrial Engineering, University of Aveiro Portugal, and Operational Research Centre (CIO), University of Lisbon Portugal,;Department of Electronics, Telecommunications and Informatics, University of Aveiro Portugal, and Institute of Electronics and Telematics Engineering of Aveiro (IEETA), Portugal
Venue:
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Year:
2009

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Abstract

This work describes the development process of a Web-based Information System for managing clinical information in hemophilia care, emphasizing the role of the users around a human-centered development. To help understanding all this process, we first present the relevant concepts concerning human-centered design; next we describe the web application for managing the clinical information in hemophilia care, as well as, the development process followed in its development; and finally we illustrate the importance of the user's involvement in critical phases through the demonstration of some results.