Linkages between manufacturing strategy, benchmarking, performance measurement and business process reengineering

Authors:
Natasa Vujica Herzog;Stefano Tonchia;Andrej Polajnar
Affiliations:
Laboratory for Production and Operations Management, Faculty of Mechanical Engineering, University of Maribor, Smetanova ul. 17, SI-2000 Maribor, Slovenia;Dept. of Electrical, Managerial and Mechanical Engineering (DIEGM), University of Udine, Via delle Scienze no. 208, 33100 Udine, Italy;Laboratory for Production and Operations Management, Faculty of Mechanical Engineering, University of Maribor, Smetanova ul. 17, SI-2000 Maribor, Slovenia
Venue:
Computers and Industrial Engineering
Year:
2009

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Abstract

An empirical analysis is presented for researching linkages between manufacturing strategy, benchmarking, performance measurement (PM) and business process reengineering (BPR). Although the importance of these linkages has been described in conceptual literature, it has not been widely demonstrated empirically. The survey research was carried out in 73 medium and large-sized Slovenian manufacturing companies within the mechanical, electro-mechanical and electronic industries. The resulting data were subjected to reliability and validity analyses. Canonical correlation analysis was used to test six hypotheses. The results confirmed the need for a strategically-driven BPR approach and the positive impact of performance measurement on BPR performance.