A Coauthoring Method of Keyword Dictionaries for Knowledge Combination on Corporate Discussion Web Sites

Authors:
Shinji Takao;Tadashi Iijima;Akito Sakurai
Affiliations:
NTT Advanced Technology Corporation, Kawasaki-shi, Kanagawa, Japan 210-0007;Faculty of Science and Technology, Keio University, Yokohama-shi, Kanagawa, Japan 223-8522;Faculty of Science and Technology, Keio University, Yokohama-shi, Kanagawa, Japan 223-8522
Venue:
Proceedings of the Symposium on Human Interface 2009 on Human Interface and the Management of Information. Information and Interaction. Part II: Held as part of HCI International 2009
Year:
2009

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Abstract

This paper states the issues faced, and the role played by keyword dictionaries with regard to discussion based web sites which aim to achieve a 'collective knowledge' through the voluntary participation of corporate employees, and proposes a corrective strategy. A keyword dictionary is valuable in that it helps to integrate fragmented accumulated knowledge with generalized knowledge. However, this necessitates a method that allows for coauthoring, and Wiki, BBS and other existing tools are still insufficient in this respect. As well as offering a method for expanding BBS, this paper shows a method for assessing use within an actual corporation.