Usability and User Acceptance for Personal Health Records: A Perspective from Healthcare Citizens

Authors:
A. Ant Ozok;Ayse P. Gurses;Huijuan Wu;Melissa Nelson;David Moen;June Wei
Affiliations:
Department of Information Systems, UMBC, Baltimore, USA MD 21228;Department of Anesthesiology and Critical Care Medicine, Johns Hopkins University, Quality and Safety Research Group, Baltimore, USA 21231;Department of Information Systems, UMBC, Baltimore, USA MD 21228;Institute for Health, Health Care Policy, and Aging Research Rutgers, the State University of New Jersey, New Brunswick, NJ 08901;Fairview Health Services, Minneapolis, USA;Department of Management/Management Information Systems, University of West Florida Pensacola, USA FL 32514
Venue:
OCSC '09 Proceedings of the 3d International Conference on Online Communities and Social Computing: Held as Part of HCI International 2009
Year:
2009

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Abstract

Personal Health Records (PHR) allow patients to carry their own health records in some format for their own review purposes as well as across doctors and other care providers. This study aimed at determining the usability and user acceptance issues involving a Web-based personal health record system. The study indicated that such a Web-based system was found useful by the patients and they would be willing to enter and retrieve information regarding their own health from the system. A usable interface allows mobility and ease of information sharing using the system.