Mobile Remittances: Design for Financial Inclusion

Authors:
Supriya Singh
Affiliations:
RMIT University, Melbourne 3001
Venue:
IDGD '09 Proceedings of the 3rd International Conference on Internationalization, Design and Global Development: Held as Part of HCI International 2009
Year:
2009

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Abstract

This paper investigates the design requirements for international mobile remittances in the context of users' money management and control in the household and the family. Through scenarios that draw on remittance literature, the paper suggests five design principles for mobile remittances that could be a US$ 41 billion market while empowering women, varying patterns of money management and control in transnational families and aiding financial inclusion.