Organizing Smart Networks and Humans into Augmented Teams

  • Authors:
  • Martijn Neef;Martin Rijn;Danielle Keus;Jan-Willem Marck

  • Affiliations:
  • TNO Defence, Security and Safety, The Netherlands;TNO Defence, Security and Safety, The Netherlands;TNO Defence, Security and Safety, The Netherlands;TNO Defence, Security and Safety, The Netherlands

  • Venue:
  • EPCE '09 Proceedings of the 8th International Conference on Engineering Psychology and Cognitive Ergonomics: Held as Part of HCI International 2009
  • Year:
  • 2009

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Abstract

This paper discusses the challenge of turning networks of sensors, computers, agents and humans into hybrid teams that are capable, effective and adaptive. We propose a functional model and illustrate how such a model can be put into practice, and augment the capabilities of the human organization. We specifically focus on the interaction between the human and artificial part of the system, with specific attention to task delegation, role adjustment and adaptive autonomy. In this paper, we introduce the main concepts and report on observations from initial experiments.