Ten Challenges for Making Automation a "Team Player" in Joint Human-Agent Activity
IEEE Intelligent Systems
An agent-mediated approach to the support of knowledge sharing in organizations
The Knowledge Engineering Review
A dynamic coordination mechanism using adjustable autonomy
COIN'07 Proceedings of the 2007 international conference on Coordination, organizations, institutions, and norms in agent systems III
A model for types and levels of human interaction with automation
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
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This paper discusses the challenge of turning networks of sensors, computers, agents and humans into hybrid teams that are capable, effective and adaptive. We propose a functional model and illustrate how such a model can be put into practice, and augment the capabilities of the human organization. We specifically focus on the interaction between the human and artificial part of the system, with specific attention to task delegation, role adjustment and adaptive autonomy. In this paper, we introduce the main concepts and report on observations from initial experiments.