Understanding computers and cognition
Understanding computers and cognition
Using contextual inquiry to learn about your audiences
ACM SIGDOC Asterisk Journal of Computer Documentation
User and task analysis for interface design
User and task analysis for interface design
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
Designing for Interaction: Creating Smart Applications and Clever Devices (VOICES)
Designing for Interaction: Creating Smart Applications and Clever Devices (VOICES)
ON MODELING: An evolving map of design practice and design research
interactions - Designing games: why and how
Capture the car!: qualitative in-situ methods to grasp the automotive context
Proceedings of the 3rd International Conference on Automotive User Interfaces and Interactive Vehicular Applications
The ethics of agile ethnography
Proceedings of the 31st ACM international conference on Design of communication
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In this paper, we trace and historicize two of the most common contextual research methods: Participant Observation and Contextual Inquiry. In doing so, we describe how these methods have evolved, describe the need for these methods to support Experience Design research, and make the case for interdisciplinary collaboration through clarifying these practices.