The invisible computer
Contextual Design: Defining Customer-Centered Systems
Contextual Design: Defining Customer-Centered Systems
Cultural probes and the value of uncertainty
interactions - Funology
In-car gps navigation: engagement with and disengagement from the environment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Design space for driver-based automotive user interfaces
Proceedings of the 1st International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Towards system-mediated car passenger communication
Proceedings of the 1st International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Proceedings of the 27th ACM international conference on Design of communication
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Proceedings of the 2nd International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Are we there yet? a probing study to inform design for the rear seat of family cars
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Predicting information technology usage in the car: towards a car technology acceptance model
Proceedings of the 4th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Development of an automotive user interface design knowledge system
Proceedings of the 4th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Trip experience sampling: assessing driver experience in the field
Proceedings of the 4th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
'Eyes free' in-car assistance: parent and child passenger collaboration during phone calls
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
Mobile devices as infotainment user interfaces in the car: contextual study and design implications
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
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In terms of human computer interaction (HCI), the car interior is a space, which can be divided into three areas: the driver's area, the front seat area, and the back seat area. So far HCI researchers have primary focused on the driver, and how in-car electronic devices can be designed to assist the driver in order to increase safety and comfort. We propose that for investigating interactive technology in the car in a holistic way, all three areas have to be taken into account. For that purpose we argue for an increased usage of qualitative in-situ studies, which have been hardly applied in automotive user interface research. So far the HCI community has mainly focused on laboratory studies utilizing driving simulators. Despite the broad range of available field study methods, such as ethnographic and self-reporting studies, the adaption of these methods for the automotive context is challenging due to the specific characteristics of this environment. For instance, cars provide only very limited space, the environment is constantly changing while driving and the driver must not be distracted from driving safely. As a consequence, a lack of experience exists, on how in-situ methods should be applied to cars. In this paper we describe three qualitative in-situ studies, we conducted to research the driver, the front seat passenger, and the rear seat passenger spaces. All three studies used a different method tailored to fit these three areas best. To share our experiences and insights we discuss the strengths and pitfalls of each method.