Designing for the Digital Age: How to Create Human-Centered Products and Services
Designing for the Digital Age: How to Create Human-Centered Products and Services
Capture the car!: qualitative in-situ methods to grasp the automotive context
Proceedings of the 3rd International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Slow down, you move too fast: examining animation aesthetics to promote eco-driving
Proceedings of the 3rd International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Proceedings of the 4th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Development of an automotive user interface design knowledge system
Proceedings of the 4th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Trip experience sampling: assessing driver experience in the field
Proceedings of the 4th International Conference on Automotive User Interfaces and Interactive Vehicular Applications
Mobile devices as infotainment user interfaces in the car: contextual study and design implications
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
Applying contextual design to multiple teams in emergency management
HCI'13 Proceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I
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This paper describes the first of five Contextual Design projects undertaken by the General Motors User Experience (UX) Design Team. The project, titled "Journey," focused on gaining a deeper understanding of how drivers interact with today's entertainment, communication, navigation, and information systems in their vehicles. In addition, we wanted to learn how drivers balanced interacting with these systems with the primary task of driving in situ. The results of this effort helped the General Motors team to concept and create the next generation of infotainment systems that support and extend these in-vehicle experiences, creating delight for customers of new GM vehicles. The first vehicles to include this new generation of driver-centered infotainment systems design are scheduled to be introduced in future model years. In addition, the team learned several valuable lessons about applying contextual research methods in an automotive environment.