IT governance mechanisms in managing IT business value

  • Authors:
  • Mario Spremic

  • Affiliations:
  • Faculty of Economics and Business Zagreb, University of Zagreb, Zagreb, Croatia

  • Venue:
  • WSEAS Transactions on Information Science and Applications
  • Year:
  • 2009

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Abstract

Most organizations in all sectors of industry, commerce and government are fundamentally dependent on their information systems (IS) and would quickly cease to function should the technology (preferably information technology - IT) that underpins their activities ever come to halt [15]. The development and governance of proper IT infrastructure may have enormous implications for the operation, structure and strategy of organizations. IT and IS may contribute towards efficiency, productivity and competitiveness improvements of both inter-organizational and intra-organizational systems [1]. The business value derived from IT investments only emerges through business changes and innovations, whether they are product/service innovation, new business models, or process change. In this paper a newly concept of IT Governance and its mechanisms are explained in further details. IT Governance is the process for controlling an organization's IT resources, including information and communication systems and technology [8]. According to the IT Governance Institute [10], IT governance can be seen as a structure of relationships and processes to direct and control the enterprise use of IT to achieve the enterprise's goals by adding value while balancing risk vs. return over IT and its processes. While IT management is mainly focused on the daily effective and efficient supply of IT services and IT operations, IT governance is much broader concept which focuses on performing and transforming IT to meet present and future demands of business and the business' customers. IT Governance may be implemented using its key mechanisms such as business/IT strategic alignment, value creation and delivery, risk management (value preservation), resource management and performance measurement. In this paper key analytical IT Governance mechanisms such as information system audit and IT risk management are explained in further details.