Information Systems Research
A transaction cost model of IT outsourcing
Information and Management
IS Outsourcing management competence dimensions: instrument development and relationship exploration
Information and Management
Information systems outsourcing: a literature analysis
Information and Management
A Framework for Assessing the Business Value of Information Technology Infrastructures
Journal of Management Information Systems
Journal of Management Information Systems
Information Technology as an Enabler of Growth in Firms: An Empirical Assessment
Journal of Management Information Systems
The strategic value of IT insourcing: An IT-enabled business process perspective
The Journal of Strategic Information Systems
Impact of information systems outsourcing: a study of Indian banking sector
International Journal of Business Information Systems
Impact of Vendor Selection on Firms' IT Outsourcing: The Korea Experience
Journal of Global Information Management
Risk assessment in IT outsourcing using fuzzy decision-making approach: An Indian perspective
Expert Systems with Applications: An International Journal
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We analyzed the effect of the level of low asset specificity IT outsourcing on firm-level financial performance. We used transaction cost economics (TCE) as the theoretical basis to explain the effect of the level of network and telecommunication services outsourced on financial performance. An analysis of 1444 Integrated Healthcare Delivery Systems revealed that higher levels of network and telecommunication services outsourced were associated with superior financial performance. Specifically, each additional network and telecommunication service outsourced resulted in an average $3,120,000 in savings, a 25% increase in profit. In addition, increases in IT budgetary expenditures were found to be associated with increased financial performance. Our study provided preliminary support for the use of asset specificity to guide outsourcing decisions. In particular, IT activities that have become commodities (having 'low specificity') should be outsourced to improve the firm's financial performance.