Escalations in workflow management systems
CIKM '96 Proceedings of the workshop on Databases: active and real-time
A timed workflow process model
Journal of Systems and Software
Adding decision support to workflow systems by reusable standard software components
Computers in Industry - Stimulating manufacturing excellence in small and medium enterprises
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E-Commerce Agents, Marketplace Solutions, Security Issues, and Supply and Demand
From modeling to enactment of distributed workflows: an agent-based approach
Proceedings of the 2006 ACM symposium on Applied computing
A Time Management Method in Workflow Management System
GPC '09 Proceedings of the 2009 Workshops at the Grid and Pervasive Computing Conference
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Workflow is an important technology for process automation and was used in application systems for quite a while. The concept of Software as a Service (SaaS) is becoming popular in recent years. Workflow is considered a major technology in SaaS software. Usually the SaaS software is running in a multi-tenancy enabled service environment and there may exist many end users for one particular application. Thus raise some new challenges for the workflow system, which acts as an underlying middleware supporting the business process in an application system. The new features for workflow model, workflow engine, and workflow time management are discussed in this paper, which we are not mean to provide the resolutions but rather indicate the key questions. These features we believe will help enhance the performance of the workflow management system and hence perform well in the SaaS software.