Preliminary experiments with a distributed, multi-media, problem solving environment
Studies in computer supported cooperative work
Media spaces: bringing people together in a video, audio, and computing environment
Communications of the ACM
Video as a technology for informal communication
Communications of the ACM
What mix of video and audio is useful for small groups doing remote real-time design work?
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Collaboration in performance of physical tasks: effects on outcomes and communication
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Video helps remote work: speakers who need to negotiate common ground benefit from seeing each other
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Coordination of communication: effects of shared visual context on collaborative work
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Active and supportive computer-mediated resources for student-to-student conversations
CSCL '97 Proceedings of the 2nd international conference on Computer support for collaborative learning
Supporting the distributed synchronous learning of probability: learning from an experiment
CSCL '97 Proceedings of the 2nd international conference on Computer support for collaborative learning
Comparison of face-to-face and video-mediated interaction
Interacting with Computers
| Hi-index | 0.00 |
We report a series of studies on the role of eye contact in video-mediated communication. These are part of an ongoing research program, which is investigating the usefulness of the technological mediated collaborative problem solving for distance learning. Technological mediation consists of access to shared simulations and access to a variety of means of communication. The means of communication we have explored range from audio only contact to video mediated communication with or without eye contact. The motivating question behind this research program is 'what is different when members of a problem-solving group are physically separated but technologically connected?' The studies are set in the context of pairs of adults working with shared simulations of either physics or statistical experiments. The first set of studies investigated pairs working on a shared simulation of a physics experiment developed in SharedARK. The study compared remote technological mediated communication with communication that occurred during physical co-presence. There were no differences in performance, but the addition of computer mediated communication did influence the pattern of interaction. These experiments suggested that eye contact influenced problem solving. The second set of studies compared pairs and groups of threes and fours using a simulation of a statistic experiment developed in a system called Kansas. In these studies we compared learners with either video-mediated communication or audio only communication. The addition of the visual communication channel altered the pattern of interaction. The most recent study presents evidence that suggests eye contact facilitated conceptual understanding.