Looking for the human factors in software quality management
SEEP '96 Proceedings of the 1996 International Conference on Software Engineering: Education and Practice (SE:EP '96)
An Emerging International Standard for Software Process Assessment
ISESS '97 Proceedings of the 3rd International Software Engineering Standards Symposium (ISESS '97)
SPICE in retrospect: Developing a standard for process assessment
Journal of Systems and Software
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A programming Site Study group was convened to look at the work of eight large-system programming development locations within IBM and to evaluate them according to a set of process stages. Eleven attributes were applied to each process stage. The process of the Site Studies is directly transferable to software evaluations on any project in the software industry, and it is believed that the studies are the first step necessary in the evolution of a consistently repeatable and dynamically controllable process of improvement within the industry. The phases of these studies and implementation of the studies are described.