Looking for the human factors in software quality management

Authors:
S. A. Thomas;S. F. Hurley;D. J. Barnes
Affiliations:
-;-;-
Venue:
SEEP '96 Proceedings of the 1996 International Conference on Software Engineering: Education and Practice (SE:EP '96)
Year:
1996

Citing 17
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Abstract

This paper draws together two separate threads of research: software quality management, and the motivation of software developers. It raises questions, and does not answer them. The research findings from the motivational studies suggest that software developers may resist the current approaches to software quality management. This paper advocates more research into the human side of software quality management.