Designing for usability: key principles and what designers think
Communications of the ACM
Connecting theory and practice: a case study of achieving usability goals
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating the user interface: the candid camera approach
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Human Factor: Designing Computer Systems for People
Human Factor: Designing Computer Systems for People
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This paper presents an overview of a process for system usability. The process is a systematic series of activities and procedures designed to improve the usability of software network management products. The elements of the process are given and future directions for evaluating usability described.