Dealing with complexity: an introduction to the theory & applications of systemsscience
Dealing with complexity: an introduction to the theory & applications of systemsscience
A scientific methodology for MIS case studies
MIS Quarterly
Net gain: expanding markets through virtual communities
Net gain: expanding markets through virtual communities
A case study evaluation of the use of viable system model in Information Systems development
Journal of Database Management - Special issue on information modeling methods
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
The Virtual Community: Finding Commection in a Computerized World
The Virtual Community: Finding Commection in a Computerized World
Cultivating Communities of Practice: A Guide to Managing Knowledge
Cultivating Communities of Practice: A Guide to Managing Knowledge
Social Capital and Volunteerism in Virtual Communities: The Case of the Internet Chess Club
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 7 - Volume 7
Generalizing Generalizability in Information Systems Research
Information Systems Research
Intelligent Organizations: Powerful Models for Systematic Management
Intelligent Organizations: Powerful Models for Systematic Management
Journal of Management Information Systems
The variety engineering method: analyzing and designing information flows in organizations
Information Systems and e-Business Management
Leadership of shared spaces in online learning communities
International Journal of Web Based Communities
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Virtual communities play an important part in enabling people with common interests to interact with each other. Current research mostly focuses on the aspects of social interaction, usability and success factors for virtual communities. However, few studies have analysed how management teams affect virtual communities. Therefore, our research focuses on the role of management teams for the success of virtual communities. Within an exploratory case study, we examine the development of a management team of a non-commercial virtual community of interest. We match our findings with the viable system model, and propose a theoretical model and resulting hypotheses. We use case study data to illustrate the propositions and to demonstrate design principles for virtual community management.