CSCW at play: 'there' as a collaborative virtual environment
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
The wheel of collaboration tools: a typology for analysis within a holistic framework
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Designing Virtual Worlds
ACM SIGCAS Computers and Society
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Globally distributed workforces in enterprises are commonplace these days due to the increasing popularity of the off-shore business model. One of the challenges faced by these enterprises is enabling effective collaboration between geographically separated teams while keeping operational costs to a minimum. Although a number of tools have been developed for collaboration, online virtual environments (VEs) open up huge possibilities. In this paper, we present the results of a pilot study we conducted on the usability and acceptability of some popular virtual environments for collaboration within an enterprise. Based on our evaluation, we analyse where the current class of VEs lack and prescribe some good practices for their use.