A study of virtual environments for enterprise collaboration

Authors:
Aditya Zutshi;Geetika Sharma
Affiliations:
TATA Consultancy Services Innovation Labs, Delhi;TATA Consultancy Services Innovation Labs, Delhi
Venue:
Proceedings of the 8th International Conference on Virtual Reality Continuum and its Applications in Industry
Year:
2009

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Abstract

Globally distributed workforces in enterprises are commonplace these days due to the increasing popularity of the off-shore business model. One of the challenges faced by these enterprises is enabling effective collaboration between geographically separated teams while keeping operational costs to a minimum. Although a number of tools have been developed for collaboration, online virtual environments (VEs) open up huge possibilities. In this paper, we present the results of a pilot study we conducted on the usability and acceptability of some popular virtual environments for collaboration within an enterprise. Based on our evaluation, we analyse where the current class of VEs lack and prescribe some good practices for their use.