Quality models in practice: A preliminary analysis

Authors:
Stefan Wagner;Klaus Lochmann;Sebastian Winter;Andreas Goeb;Michael Klaes
Affiliations:
Technische Universität München Garching, Germany;Technische Universität München Garching, Germany;Technische Universität München Garching, Germany;SAP Research Darmstadt, Germany;Fraunhofer IESE Kaiserslautern, Germany
Venue:
ESEM '09 Proceedings of the 2009 3rd International Symposium on Empirical Software Engineering and Measurement
Year:
2009

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Abstract

This paper presents the findings of a survey on quality models in practice conducted among four software companies in Germany. In the first phase of the study, 25 quality managers and users of software quality models were interviewed regarding the use of quality models, quality assurance techniques, and problems arising from the current situation in their companies. We present qualitative and quantitative findings as well as our plans for the second study phase including an international online questionnaire.