Towards a knowledge repository for collaborative design process: focus on conflict management

Authors:
L. Gzara Yesilbas;M. Lombard
Affiliations:
CRAN (Research Centre for Automatic Control), CNRS UMR 7039, Faculty of Sciences and Techniques, BP 239, F. 54506 Vandoeuvre-lès-Nancy Cedex, France;CRAN (Research Centre for Automatic Control), CNRS UMR 7039, Faculty of Sciences and Techniques, BP 239, F. 54506 Vandoeuvre-lès-Nancy Cedex, France
Venue:
Computers in Industry
Year:
2004

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Abstract

The increasing competition and complexity of products and processes require new organizational concepts for product development. Collaborative design deals with the sharing of various interests and resources among various actors with the aim of reaching a common purpose. This purpose relies on the development of products using knowledge sharing and interactions with some coordination between these varied activities. The research objective is to provide a collaborative design environment which allows inter-skill collaboration to be coordinated by defining a common repository for knowledge management in a collaborative design situation. This paper will focus on the particular situation of conflict management. From a domain analysis of conflict management process, the first elements of a repository are given by identifying involved knowledge (static view) and formalizing protocols driven by actors to resolve conflicts (dynamic view).