Question Answering Based on Answer Trustworthiness

  • Authors:
  • Hyo-Jung Oh;Chung-Hee Lee;Yeo-Chan Yoon;Myung-Gil Jang

  • Affiliations:
  • Electronics and Telecommunications Research Institute (ETRI), Daejeon, Korea 305-700;Electronics and Telecommunications Research Institute (ETRI), Daejeon, Korea 305-700;Electronics and Telecommunications Research Institute (ETRI), Daejeon, Korea 305-700;Electronics and Telecommunications Research Institute (ETRI), Daejeon, Korea 305-700

  • Venue:
  • AIRS '09 Proceedings of the 5th Asia Information Retrieval Symposium on Information Retrieval Technology
  • Year:
  • 2009

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Abstract

Nowadays, we are faced with finding "trustworthy" answers not only "relevant" answers. This paper proposes a QA model based on answer trustworthiness. Contrary to the past researches which focused simple trust factors of a document, we identified three different answer trustworthiness factors: 1) incorporating document quality at the document layer; 2) representing the authority and reputation of answer sources at the answer source layer; 3) verifying the answers by consulting various QA systems at the sub-QAs layer. In our experiments, the proposed method using all answer trustworthiness factors shows improvement: 237% (0.150 to 0.506 MRR) for answering effectiveness and 92% (28,993 to 2,293 min.) for indexing efficiency.