Adaptive Rich User Interfaces for Human Interaction in Business Processes

  • Authors:

  • Stefan Pietschmann;Martin Voigt;Klaus Meißner

  • Affiliations:

  • Faculty of Computer Science, Chair of Multimedia Technology, Technische Universität Dresden, Dresden, Germany 01062;Faculty of Computer Science, Chair of Multimedia Technology, Technische Universität Dresden, Dresden, Germany 01062;Faculty of Computer Science, Chair of Multimedia Technology, Technische Universität Dresden, Dresden, Germany 01062

  • Venue:
  • WISE '09 Proceedings of the 10th International Conference on Web Information Systems Engineering
  • Year:
  • 2009

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Abstract

In recent years, business process research has primarily focussed on optimization by automation, resulting in modeling and service orchestration concepts implying machine-to-machine communication. New standards for the integration of human participants into such processes have only recently been proposed [1,2]. However, they do not cover user interface development and deployment. There is a lack of concepts for rich business process UIs supporting flexibility, reusability and context-awareness. We address this issue with a concept for building human task presentations from service-oriented UIs. Those User Interface Services provide reusable, rich UI components and are selected, configured and exchanged with respect to the current context.