Smart Home Technologies: Insights into Generation-Specific Acceptance Motives

  • Authors:
  • Sylvia Gaul;Martina Ziefle

  • Affiliations:
  • Human Technology Centre (HumTec), RWTH Aachen University, Aachen, Germany 52056;Human Technology Centre (HumTec), RWTH Aachen University, Aachen, Germany 52056

  • Venue:
  • USAB '09 Proceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion
  • Year:
  • 2009

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Abstract

In this research we examine the generation specific acceptance motives of eHealth technologies in order to assess the likelihood of success for these new technologies. 280 participants (14 - 92 years of age) volunteered to participate in a survey, in which using motives and barriers toward smart home technologies were explored. The scenario envisaged was the use of a medical stent implemented into the body, which monitors automatically the health status and which is able to remotely communicate with the doctor. Participants were asked to evaluate the pros and cons of the usage of this technology, their acceptance motives and potential utilization barriers. In order to understand the complex nature of acceptance, personal variables (age, technical expertise, health status), individual's cognitive concepts toward ageing as well as perceived usefulness were related. Outcomes show that trust, believe in the reliability of technology, privacy and security as well as intimacy facets are essential for acceptance and should be considered in order to proactively design a successful rollout of smart home technologies.