Developing a flexible spoken dialog system using simulation
ACL '04 Proceedings of the 42nd Annual Meeting on Association for Computational Linguistics
Speech to sign language translation system for Spanish
Speech Communication
From GEMINI to DiaGen: improving development of speech dialogues for embedded systems
SIGdial '08 Proceedings of the 9th SIGdial Workshop on Discourse and Dialogue
Application of backend database contents and structure to the design of spoken dialog services
Expert Systems with Applications: An International Journal
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Nowadays, most commercial and research dialogue applications for call centers are created using sophisticated and fully-feature development platforms. Surprisingly, most of them lack of some kind of acceleration strategy based on an automatic analysis of the contents or structure of the backend database. This paper describes our efforts to incorporate this kind of information which continues the work done in (D'Haro et al, 2006). Our main proposed strategies are: the generation of automatic state proposals for defining the dialogue flow network, the automatic selection of slots to be requested using mixed-initiative, the semi-automatic generation of SQL statements, and the quick generation of the data model of the application and the connection with the database fields. Subjective and objective evaluations demonstrate the advantages of using the accelerations and their high acceptance, both in our current proposals and in previous work.