Effects of chargeout on user/manager attitutes
Communications of the ACM
Managing the computer resource: a stage hypothesis
Communications of the ACM
Basic considerations in developing computer charging mechanisms
ACM SIGMIS Database
Planning computer services for a complex environment
AFIPS '71 (Fall) Proceedings of the November 16-18, 1971, fall joint computer conference
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This article discusses zero-based budgeting (ZBB), and the implications of ZBB as an alternative to chargeout systems. This is followed by a presentation of the findings of a two-year field test designed to assess the effectiveness of ZBB as a planning and control technique for allocating MIS resources.