A foundation for the study of group decision support systems
Management Science
Communication cost of cognitive co-operation for distributed team development: 227
Journal of Systems and Software
Programming with Microsoft Visual Basic 6.0: An Object-Oriented Approach-Comprehensive
Programming with Microsoft Visual Basic 6.0: An Object-Oriented Approach-Comprehensive
Information Systems Research
Workflow-and agent-based cognitive flow management for distributed team cooperation
Information and Management
Effects of instant messaging on the management of multiple project trajectories
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Implementation of a group decision support system utilizing collective memory
Information and Management
Information exchange and use in GSS and verbal group decision making: effects of minority influence
Journal of Management Information Systems
Investigating the Moderators of the Group Support Systems Use with Meta-Analysis
Journal of Management Information Systems
Prototype system for pursuing firm's core capability
Information Systems Frontiers
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Past research has suggested that decision-making groups, when communicating face-to-face (FtF), suffered from information sharing biases that affected the quality of the final decision: they tended to discuss previously-shared information before they started to discuss information not known to all, and discussed more of previously-shared than unshared information. In our study we examined these effects in groups that interacted FtF or using a group support system (GSS). Four-member groups discussed a requirements elicitation task in which some requirements were known to all members before starting their discussion, while other requirements were known only to two members of the group. Both GSS and FtF groups exchanged a large percentage of the shared requirements. However, the GSS groups were more effective in communicating unshared requirements. On average, FtF groups discussed shared requirements sooner and unshared requirements later than did GSS groups. Our study also compared empirical results with predictions from an information-sampling model of group discussion in order to assess the effectiveness of the model in computer-mediated group communication.