Theory-W Software Project Management Principles and Examples
IEEE Transactions on Software Engineering
Software requirements: analysis and specification
Software requirements: analysis and specification
Soft systems methodology in action
Soft systems methodology in action
Requirements engineering: social and technical issues
Requirements engineering: social and technical issues
Requirements engineering as the reconciliation of social and technical issues
Requirements engineering
Information systems development and data modeling: conceptual and philosophical foundations
Information systems development and data modeling: conceptual and philosophical foundations
Virtual offices: some neglected considerations
Communications of the ACM
Requirements engineering
Human-computer interaction
Software runaways: monumental software disasters
Software runaways: monumental software disasters
Supporting the negotiation life cycle
Communications of the ACM
Mastering the requirements process
Mastering the requirements process
Requirements engineering: a roadmap
Proceedings of the Conference on The Future of Software Engineering
The illusion of ‘best practice’ in information systems for operations management
European Journal of Information Systems
Requirements engineering in the year 00: a research perspective
Proceedings of the 22nd international conference on Software engineering
Power, politics, and MIS implementation
Communications of the ACM
Communications of the ACM - How the virtual inspires the real
Readings in GroupWare and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration
Readings in GroupWare and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration
Cooperation or Conflict?
Software Engineering Economics
Software Engineering Economics
Object-Oriented and Classical Software Engineering
Object-Oriented and Classical Software Engineering
Emotion & design: attractive things work better
interactions
Gender, software design, and occupational equity
ACM SIGCSE Bulletin - Women and Computing
Requirements Engineering: A Good Practice Guide
Requirements Engineering: A Good Practice Guide
Information Technology and the Future Enterprise: New Models for Managers
Information Technology and the Future Enterprise: New Models for Managers
Computers in Context: The Philosophy and Practice of Systems Design
Computers in Context: The Philosophy and Practice of Systems Design
Information Systems - The 12th international conference on advanced information systems engineering (CAiSE 00)
Requirements Engineering: The Emerging Wisdom
IEEE Software
Guest Editors' Introduction: Requirements Engineering
IEEE Software
Adopting information technology as a first step in design
interactions - Winds of change
A Paradigmatic Analysis Contrasting Information Systems Development Approaches and Methodologies
Information Systems Research
Information Systems Research
A comedy of errors: the London Ambulance Service case study
IWSSD '96 Proceedings of the 8th International Workshop on Software Specification and Design
Ongoing Requirements Discovery in High-Integrity Systems
IEEE Software
Quantifying requirements volatility effects
Science of Computer Programming
A modeling language's evolution driven by tight interaction between academia and industry
Proceedings of the 32nd ACM/IEEE International Conference on Software Engineering - Volume 2
Investigating the influence of personal values on requirements for health care information systems
Proceedings of the 3rd Workshop on Software Engineering in Health Care
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Traditional approaches to requirements elicitation stress systematic and rational analysis and representation of organizational context and system requirements. This paper argues that the introduction of any computer-based system to an organization transforms the organization and changes the work patterns of the system's users in the organization. These changes interact with the users' values and beliefs and trigger emotional responses which are sometimes directed against the computer-based system and its proponents. The paper debunks myths about how smoothly such organizational transformations take place, describes case studies showing how organizational transformation really takes place, and introduces and confirms by case studies some guidelines for eliciting requirements and the relevant emotional issues for a computer-based system that is being introduced into an organization to change its work patterns.