ACM Transactions on Information Systems (TOIS)
VIS '97 Proceedings of the 8th conference on Visualization '97
An evaluation of space-filling information visualizations for depicting hierarchical structures
International Journal of Human-Computer Studies - Empirical evaluation of information visualizations
Collaborative 3D Visualization with CSpray
IEEE Computer Graphics and Applications
Are there benefits in seeing double?: a study of collaborative information visualization
CHI '03 Extended Abstracts on Human Factors in Computing Systems
The Eyes Have It: A Task by Data Type Taxonomy for Information Visualizations
VL '96 Proceedings of the 1996 IEEE Symposium on Visual Languages
A Model of Synchronous Collaborative Information Visualization
IV '03 Proceedings of the Seventh International Conference on Information Visualization
Studying cooperation and conflict between authors with history flow visualizations
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Do visualizations improve synchronous remote collaboration?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cooperative concept map based on cognitive model for visual analysis
Proceedings of the 3rd International Symposium on Visual Information Communication
Do collaborators' annotations help or hurt asynchronous analysis
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work Companion
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In a world of widespread information access, information can overwhelm collaborators, even with visualizations to help. We extend prior work to study the effect of shared information on collaboration. We analyzed the success and discussion process of remote pairs trying to identify a serial killer in multiple crime cases. Each partner had half of the evidence, or each partner had all the available evidence. Pairs also used one of three tools: spreadsheet only (control condition), unshared visualizations, or shared visualization. Visualizations improved analysis over the control condition but this improvement depended on how much evidence each partner had. When each partner possessed all the evidence with visualizations, discussion flagged and pairs showed evidence of more confirmation bias. They discussed fewer hypotheses and persisted on the wrong hypothesis. We discuss the possible reasons for this phenomenon and implications for design of remote collaboration systems to incorporate awareness of intermediate processes important to collaborative success.