A Model of Synchronous Collaborative Information Visualization

  • Authors:
  • Gloria Mark;Keri Carpenter;Alfred Kobsa

  • Affiliations:
  • -;-;-

  • Venue:
  • IV '03 Proceedings of the Seventh International Conference on Information Visualization
  • Year:
  • 2003

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Abstract

In this paper we describe a model of the process bywhich people solve problems using informationvisualization systems. The model was based on videoanalysis of forty dyads who performed informationvisualization tasks in an experiment. We examined thefollowing variables: focused questions vs. free datadiscovery, remote vs. collocated collaboration, andsystems judged to have high and low transparency. Themodel describes the stages of reasoning and generatingsolutions with visual data. We found the model to befairly robust across task type, collaborative setting, andsystem type, though subtle differences were found. Wepropose that system transparency can support somestages of the process, and that support is needed in thelast stage to help users translate their findings fromvisual to written representations.