A tool for IT process construction

  • Authors:
  • Boštjan vanut;Marko Bajec

  • Affiliations:
  • University of Primorska, College of Health Care Izola, Polje 42, 6310 Izola, Slovenia;University of Ljubljana, Faculty of Computer and Information Science, Traška 25, 1000 Ljubljana, Slovenia

  • Venue:
  • Information and Software Technology
  • Year:
  • 2010

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Abstract

Context: The field of IT processes lacks a scientifically-based tool that constructs organisation-specific IT processes according to the organisation's socio-technical characteristics. Objective: In this paper we propose a solution to this problem in the form of IT process engineering (ITPE). ITPE is based on established method engineering principles which we have adapted to IT process construction. Method: The tool was demonstrated by having three organisations use ITPE to each construct two IT processes. Results: ITPE provided useful guidance in all three cases. Conclusions: The study demonstrates that method engineering principles can be applied in research fields other than information system development.