A modelling technique for re-engineering business processes controlled by ISO 9001

Authors:
J. Gingele;S. J. Childe;M. E. Miles
Affiliations:
University of Plymouth, Plymouth PL4 8AA, UK;University of Plymouth, Plymouth PL4 8AA, UK;University of Plymouth, Plymouth PL4 8AA, UK
Venue:
Computers in Industry
Year:
2002

Citing 1
Cited 2

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Business Process Engineering: Reference Models for Industrial Enterprises

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Abstract

This paper discusses the principles of a modelling technique called IDEF9000. IDEF9000 takes a systems view of a Fulfil Order Process and allows the modelling of activities, functional relationships and data. Developed from the original IDEF0 modelling technique, IDEF9000 uses an extended syntax and semantics to identify the links to the ISO 9001 quality standard and visually highlights them for redesign. The paper describes the method and its application in a case study.