A behavioral approach to information retrieval system design
Journal of Documentation
Interaction in information retrieval: selection and effectiveness of search terms
Journal of the American Society for Information Science
The information-seeking practices of engineers: searching for documents as well as for people
Information Processing and Management: an International Journal
Information and information sources in tasks of varying complexity
Journal of the American Society for Information Science and Technology
Collaborative information retrieval (CIR)
The New Review of Information Behaviour Research
Introduction and overview: effective methods for studying information seeking and use
Journal of the American Society for Information Science and Technology
Modeling the information-seeking behavior of social scientists: Ellis's study revisited
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
A nonlinear model of information-seeking behavior
Journal of the American Society for Information Science and Technology
The many faces of accessibility: engineers' perception of information sources
Information Processing and Management: an International Journal
More Than an Answer: Information Relationships for Actionable Knowledge
Organization Science
On the web at home: information seeking and web searching in the home environment
Journal of the American Society for Information Science and Technology - Part I: Information seeking research
Modeling cognitive processes in information seeking: from popper to pask
Journal of the American Society for Information Science and Technology - Special issue: Part II: Information seeking research
Seeking information in order to produce information: an empirical study at Hewlett Packard labs
Journal of the American Society for Information Science and Technology - Special issue: Part II: Information seeking research
Journal of the American Society for Information Science and Technology - Special issue: Part II: Information seeking research
How users assess web pages for information seeking
Journal of the American Society for Information Science and Technology
Who will you ask? An empirical study of interpersonal task information seeking
Journal of the American Society for Information Science and Technology
A field study characterizing Web-based information-seeking tasks
Journal of the American Society for Information Science and Technology
Work sampling: Methodological advances and new applications
Human Factors in Ergonomics & Manufacturing
The problem of information overload in business organisations: a review of the literature
International Journal of Information Management: The Journal for Information Professionals
iSchool agenda: mobile context research and teaching
Proceedings of the 2011 iConference
Extracting semantic user networks from informal communication exchanges
ISWC'11 Proceedings of the 10th international conference on The semantic web - Volume Part I
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The importance of the acquisition and provision of information within knowledge work such as engineering is widely acknowledged. This article reports an extensive empirical study of such information behaviors in engineers, using a novel and effective work sampling method. Seventy-eight design engineers each carried a portable handheld computer (PDA) for 20 working days. Once every hour, they were prompted to enter data concerning the task they were currently performing, including the information behaviors in which they were engaging. The resultant data represent a comprehensive picture of engineers' information behaviors and the percentage of their working time for which each of these behaviors accounts (55.75% in total). Specific hypotheses concerning the time spent engaged in these behaviors were also tested. Accordingly, it was found that participants spent substantially more time receiving information they had not requested than information they had, and this pattern was also reflected when they provided others with information. Furthermore, although there was no difference found between the time participants spent searching for information from other people compared with nonhuman sources, in the former case they spent relatively less time locating the information source and information within that source, and relatively more time engaged in problem solving and decision making. The results are discussed in terms of their implications for theory and organizational practice. © 2010 Wiley Periodicals, Inc.