Involving reflective users in design

  • Authors:
  • Paula M. Bach;Michael Twidale

  • Affiliations:
  • University of Illinois at Urbana Champaign, Champaign, IL, USA;University of Illinois at Urbana Champaign, Champaign, IL, USA

  • Venue:
  • Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 2010

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Abstract

We draw on the idea of the reflective practitioner to consider how end users can directly contribute to user experience design discussions in open source projects. People with expertise in their own use context but without programming or user experience analysis and design skills can provide reflections on personal experiences.