Uses of repertory grid-centered knowledge acquisition tools for knowledge-based systems
International Journal of Man-Machine Studies
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Interactive System Design
Beyond Interaction Design: Beyond Human-Computer Interaction
Beyond Interaction Design: Beyond Human-Computer Interaction
Steps Across the Border –Cooperation, Knowledge Production and SystemsDesign
Computer Supported Cooperative Work
An Approach to Knowledge Acquisition Based on the Structure of Personal Construct Systems
IEEE Transactions on Knowledge and Data Engineering
Socio-technical walkthrough: designing technology along work processes
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Discovering aspects in requirements with repertory grid
Proceedings of the 2006 international workshop on Early aspects at ICSE
TADEUS: seamless development of task-based and user-oriented interfaces
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
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Traditional task-elicitation techniques provide prepared structures for acquiring and representing knowledge about user tasks. As different users might perceive work tasks quite differently, normative elicitation and representation schemes do not necessarily lead to accurate support of individual users. If the individual perception of tasks should guide the development of user interfaces personal constructs have to be taken into account. They can be elicited through repertory grids: Personal work content and task-relevant information emerge in the course of structured interviews and can be transformed to conventional representation schemes, even for execution and prototyping. In this paper we introduce an elicitation procedure based on repertory grids and its embodiment in a working user-centered and task-based design approach.