Revisiting the visit:: understanding how technology can shape the museum visit
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
The design of a handheld, location-aware guide for indoor environments
Personal and Ubiquitous Computing
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Many people use a PDA or a smart phone as a daily working tool. These devices allow us to communicate; to organize our life and so on. In this sense, the key question underlying this paper is if this new technology could be used to enrich our experience when we visit museums or other cultural spaces. Museums and art galleries are provided with some electronic guides in order to do more pleasant the visit to the exhibition. It is interesting to know how to use these new devices as a medium to guide and improve the visitors' experience. In this paper we describe a real system deployed in an emblematic museum in Spain, called Cutlery Museum of Albacete. Our approach uses a PDA -offered to visitors- that work jointly with a wireless network to show additional information about old knives, jack-knives and scissors which are showed physically in the museum. The system supports four languages and incorporates special functions for disabled people. The users' satisfaction results collected during the last 18 months demonstrate the validity of our proposal.