Electronic commerce relationships: trust by design
Electronic commerce relationships: trust by design
Formal aspects of a generic model of trust for electronic commerce
Decision Support Systems - Special issue: Formal modeling and electronic commerce
Adaptive Trust and Co-operation: An Agent-Based Simulation Approach
Proceedings of the workshop on Deception, Fraud, and Trust in Agent Societies held during the Autonomous Agents Conference: Trust in Cyber-societies, Integrating the Human and Artificial Perspectives
The Role of Trust and Deception in Virtual Societies
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
Principles of Trust for MAS: Cognitive Anatomy, Social Importance, and Quantification
ICMAS '98 Proceedings of the 3rd International Conference on Multi Agent Systems
Soft-coded trade procedures for open-EDI
International Journal of Electronic Commerce - Special section: Diversity in electronic commerce research
Toward a Generic Model of Trust for Electronic Commerce
International Journal of Electronic Commerce
Generalizing Trust: Inferencing Trustworthiness from Categories
Trust in Agent Societies
Practitioner's challenges in designing trust into online systems
Journal of Theoretical and Applied Electronic Commerce Research
A trust analysis methodology for pervasive computing systems
Trusting Agents for Trusting Electronic Societies
iTrust'05 Proceedings of the Third international conference on Trust Management
iTrust'05 Proceedings of the Third international conference on Trust Management
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We propose a so-called trust matrix model to build trust for conducting first trade transactions in electronic commerce; i.e. transactions in an electronic commerce environment between two parties that have never conducted trade transactions between them before. The trust matrix model is based on the idea that for business-to-business electronic commerce a balance has to be found between anonymous procedural trust, i.e. procedural solutions for trust building, and personal trust based on positive past experiences within an existing business relation. Procedural trust building solutions are important for first trade situations, because of the lack of experience in these situations. The procedural trust solutions are related to the notion of institution-based trust, because the trust in the procedural solutions depends on the trust one has in the institutions that issued or enforces the procedure. The trust matrix model can be used as a tool to analyze and develop trust-building services to help organizations conduct first-trade electronic commerce transactions.