User specific design of interfaces and interaction techniques: what do older computer users need?

  • Authors:
  • Christine Sutter;Jochen Müsseler

  • Affiliations:
  • Department of Psychology, RWTH Aachen University, Aachen, Germany;Department of Psychology, RWTH Aachen University, Aachen, Germany

  • Venue:
  • UAHCI'07 Proceedings of the 4th international conference on Universal access in human computer interaction: coping with diversity
  • Year:
  • 2007

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Abstract

The increase of a "graying" society is apparent in recent decades and as such, the attention of marketing and product design is more and more focused on older users of technical devices. The study addresses the relevance of hardware and software design in human-computer interaction of older users. It was found that performance significantly increased (up to 3 times) with easier sensumotor transformation and easier task type. However, this was more prominent in middle-aged users than in younger users. Task difficulty revealed a rather unspecific impact on performance (43%), and was equally apparent in both age groups. Recommendations derived from this review show that older users will profit most from touch based or mouse operated interfaces. Additionally, easy icon and menu designs are often missed and will become more and more important for older users.