The content and design of web sites: an empirical study
Information and Management
Measuring information quality of web sites: development of an instrument
ICIS '99 Proceedings of the 20th international conference on Information Systems
Exploring the factors associated with Web site success in the context of electronic commerce
Information and Management
Internet-based e-banking and consumer attitudes: an empirical study
Information and Management
Web engineering: managing the complexity of web systems development
SEKE '02 Proceedings of the 14th international conference on Software engineering and knowledge engineering
E-Commerce User Experience
Key dimensions of business-to-consumer web sites
Information and Management
Global corporate web sites: an empirical investigation of content and design
Information and Management
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Information Systems Research
Assessing the Quality of Auction Web Sites
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
Webqual(tm): a web site quality instrument
Webqual(tm): a web site quality instrument
Content preparation and management for e-commerce Web sites
Communications of the ACM - Mobile computing opportunities and challenges
From DQ to EQ: understanding data quality in the context of e-business systems
Communications of the ACM - The digital society
| Hi-index | 0.00 |
To enhance the quality of e-business web sites, a study of factor structure in content preparation is needed. Based on background literature, a content preparation survey of 70 items was developed and completed by 428 white collar employees of XOCECO Company in mainland China. The survey aimed at examining the significant content factors of e-business web sites. Results of the study indicated a 0.75 internal consistency of the questionnaire. A factor analysis of the data indicated fifteen main content factors for e-business web sites, which accounts for 60.1% percent of total variance. The factors in order of importance are: security content, quality content, service content, appearance description, contact information, aid function, customized function, search function, product specification, purchasing aid, price content, detailed description, comment content, matching product, review content. This study concludes with guidelines for the design of content preparation of e-business we presented.