A requirements elicitation framework and tool for sourcing business-IT aligned e-services

Authors:
Soonhwa Lee-Klenz;Pedro Sampaio;Trevor Wood-Harper
Affiliations:
Siemens Audiologische Technik, Erlangen, Deutschland;University of Manchester, Manchester, UK;University of Manchester, Manchester, UK
Venue:
Proceedings of the 2010 ACM Symposium on Applied Computing
Year:
2010

Citing 9
Cited 1

Goal-directed requirements acquisition

6IWSSD Selected Papers of the Sixth International Workshop on Software Specification and Design
Factors that influence the social dimension of alignment between business and information technology objectives

MIS Quarterly
Web services: building blocks for distributed systems

Web services: building blocks for distributed systems
Process-Based E-Service Composition for Modeling and Automating Zero Latency Supply Chains

Information Systems Frontiers
Object oriented organizational modeling

HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences
e-Services: Problems, Opportunities, and Digital Platforms

HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 3 - Volume 3
ABSolute: An Intelligent Decision Making Framework for E-Sourcing

WECWIS '01 Proceedings of the Third International Workshop on Advanced Issues of E-Commerce and Web-Based Information Systems (WECWIS '01)
Business Process Design and Implementation for Customer Segmentation e-Services

EEE '05 Proceedings of the 2005 IEEE International Conference on e-Technology, e-Commerce and e-Service (EEE'05) on e-Technology, e-Commerce and e-Service
Strategic alignment: leveraging information technology for transforming organizations

IBM Systems Journal

A Systematic Review of Business and Information Technology Alignment

ACM Transactions on Management Information Systems (TMIS)

Quantified Score

Hi-index	0.00

Visualization

Abstract

This paper describes a multiple perspectives goal-oriented requirements elicitation framework aimed at identifying IT service requirements for service sourcing in a service-oriented software marketplace (E-services marketplace). The framework is based on decomposing strategic goals into tactical and operational IT goals adopting a multiple perspectives elicitation approach that facilitates business-IT alignment in the elicitation/mapping of the service requirements and in the choice of the target service offerings. The framework is applicable in a scenario where there is a marketplace of software service providers (e.g. ASP's or web service yellow pages) and the sourcing organization is interested in developing service requirements and searching for services available in the marketplace that are aligned with the organizational goals. The framework is supported by a tool that helps the requirements analyst in the process of developing multiple perspectives service goal trees and also in the process of matching service goals to keywords describing service offerings available in the e-Service marketplace.