A fuzzy approach for negotiating quality of services

  • Authors:
  • Davide Bacciu;Alessio Botta;Hernán Melgratti

  • Affiliations:
  • IMT Lucca Institute for Advanced Studies, Italy;IMT Lucca Institute for Advanced Studies, Italy;IMT Lucca Institute for Advanced Studies, Italy

  • Venue:
  • TGC'06 Proceedings of the 2nd international conference on Trustworthy global computing
  • Year:
  • 2006

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Abstract

A central point when integrating services concerns to the description, agreement and enforcement of the quality aspect of service interaction, usually known as Service Level Agreement (SLA). This paper presents a framework for SLA negotiation based on fuzzy sets.We propose (i) a request language for clients to describe quality preferences, (ii) a publication language for providers to define the qualities of their offered services, and (iii) a decision procedure for granting any client request with a SLA contract fitting the requestor requirements. We start with a restricted framework in which the different qualities of a service are handled independently (as being orthogonal) and then we propose an extension that allows clients and providers to express dependencies among different qualities.