Web services on demand: WSLA-driven automated management
IBM Systems Journal
PROQOS--Dynamic SLA Management in DiffServ Space Links
Journal of Network and Systems Management
Extending Apache Axis for monitoring of Web Service Offerings
BSN '05 Proceedings of the IEEE EEE05 international workshop on Business services networks
Management applications of the web service offerings language (WSOL)
Information Systems - Special issue: The 15th international conference on advanced information systems engineering (CAiSE 2003)
EDOC '05 Proceedings of the Ninth IEEE International EDOC Enterprise Computing Conference
The software quality challenges of service oriented architectures in e-commerce
Software Quality Control
Evaluating architectures for independently auditing service level agreements
Future Generation Computer Systems - Systems performance analysis and evaluation
A taxonomy of market-based resource management systems for utility-driven cluster computing
Software—Practice & Experience
Behavioural Types for Service Integration: Achievements and Challenges
Electronic Notes in Theoretical Computer Science (ENTCS)
Conditions for access and use of legal document retrieval web services
Proceedings of the 11th international conference on Artificial intelligence and law
AO4BPEL: An Aspect-oriented Extension to BPEL
World Wide Web
Proceedings of the 9th annual ACM international workshop on Web information and data management
Managing service level agreement contracts in OGSA-based Grids
Future Generation Computer Systems
On adopting Content-Based Routing in service-oriented architectures
Information and Software Technology
On extending WS-policy with specification of XML web service semantics
CEA'07 Proceedings of the 2007 annual Conference on International Conference on Computer Engineering and Applications
Analytical comparisons of switching of web services and switching of service offerings
International Journal of Web and Grid Services
Towards a methodology for lifelong validation of service compositions
Proceedings of the 2nd international workshop on Systems development in SOA environments
Service Discovery and Negotiation With COWS
Electronic Notes in Theoretical Computer Science (ENTCS)
Quality aspects in service ecosystems: areas for exploitation and exploration
Proceedings of the 10th international conference on Electronic commerce
Supporting QoS Negotiation with Feature Modeling
ICSOC '07 Proceedings of the 5th international conference on Service-Oriented Computing
Capturing and Using QoS Relationships to Improve Service Selection
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
Towards a Monitoring Framework for Agent-Based Contract Systems
CIA '08 Proceedings of the 12th international workshop on Cooperative Information Agents XII
Monitoring and Reputation Mechanisms for Service Level Agreements
GECON '08 Proceedings of the 5th international workshop on Grid Economics and Business Models
Analysis of QoS in cooperative services for real time applications
Data & Knowledge Engineering
CASCON '08 Proceedings of the 2008 conference of the center for advanced studies on collaborative research: meeting of minds
Quality-Driven Business Policy Specification and Refinement for Service-Oriented Systems
ICSOC '08 Proceedings of the 6th International Conference on Service-Oriented Computing
COSMA --- An Approach for Managing SLAs in Composite Services
ICSOC '08 Proceedings of the 6th International Conference on Service-Oriented Computing
A Guided Tour through SAVVY-WS: A Methodology for Specifying and Validating Web Service Compositions
Advances in Software Engineering
A comprehensive quality model for service-oriented systems
Software Quality Control
A Nonmonotonic Soft Concurrent Constraint Language for SLA Negotiation
Electronic Notes in Theoretical Computer Science (ENTCS)
Dynamic SLAs management in service oriented environments
Journal of Systems and Software
Describing Services for Service Ecosystems
Service-Oriented Computing --- ICSOC 2008 Workshops
Lifetime service level agreement management with autonomous agents for services provision
Information Sciences: an International Journal
An SLA-based resource virtualization approach for on-demand service provision
VTDC '09 Proceedings of the 3rd international workshop on Virtualization technologies in distributed computing
A framework for monitoring agent-based normative systems
Proceedings of The 8th International Conference on Autonomous Agents and Multiagent Systems - Volume 1
MUSIC: Middleware Support for Self-Adaptation in Ubiquitous and Service-Oriented Environments
Software Engineering for Self-Adaptive Systems
Monotonicity in Service Orchestrations
PETRI NETS '09 Proceedings of the 30th International Conference on Applications and Theory of Petri Nets
ICWE '9 Proceedings of the 9th International Conference on Web Engineering
Comprehensive QoS monitoring of Web services and event-based SLA violation detection
Proceedings of the 4th International Workshop on Middleware for Service Oriented Computing
Planning and verifying service composition
Journal of Computer Security - 18th IEEE Computer Security Foundations Symposium (CSF 18)
Configuring resource managers using model fuzzing: a case study of the .NET thread pool
IM'09 Proceedings of the 11th IFIP/IEEE international conference on Symposium on Integrated Network Management
Monitoring of SLA compliances for hosted streaming services
IM'09 Proceedings of the 11th IFIP/IEEE international conference on Symposium on Integrated Network Management
Monitoring probabilistic SLAs in web service orchestrations
IM'09 Proceedings of the 11th IFIP/IEEE international conference on Symposium on Integrated Network Management
Contract Observation in Web Services Environments
SOCASE '09 Proceedings of the AAMAS 2009 International Workshop on Service-Oriented Computing: Agents, Semantics, and Engineering
Modeling Service Level Agreements with Binary Decision Diagrams
ICSOC-ServiceWave '09 Proceedings of the 7th International Joint Conference on Service-Oriented Computing
Effective and Flexible NFP-Based Ranking of Web Services
ICSOC-ServiceWave '09 Proceedings of the 7th International Joint Conference on Service-Oriented Computing
Management applications of the Web Service Offerings Language (WSOL)
Information Systems - Special issue: The 15th international conference on advanced information systems engineering (CAiSE 2003)
Service value properties for service ecosystems: a reference model and a modeling guideline
Proceedings of the International Workshop on Enterprises & Organizational Modeling and Simulation
Caching and Materialization for Web Databases
Foundations and Trends in Databases
Management applications of the web service offerings language (WSOL)
CAiSE'03 Proceedings of the 15th international conference on Advanced information systems engineering
CC-Pi: a constraint-based language for specifying service level agreements
ESOP'07 Proceedings of the 16th European conference on Programming
Information and Software Technology
On automated generation of web service level agreements
CAiSE'07 Proceedings of the 19th international conference on Advanced information systems engineering
Policies and aspects for the supervision of BPEL processes
CAiSE'07 Proceedings of the 19th international conference on Advanced information systems engineering
Cross-organizational process monitoring based on service choreographies
Proceedings of the 2010 ACM Symposium on Applied Computing
A fuzzy approach for negotiating quality of services
TGC'06 Proceedings of the 2nd international conference on Trustworthy global computing
AURIC: a scalable and highly reusable SLA compliance auditing framework
DSOM'07 Proceedings of the Distributed systems: operations and management 18th IFIP/IEEE international conference on Managing virtualization of networks and services
Policy-based service registration and discovery
OTM'07 Proceedings of the 2007 OTM Confederated international conference on On the move to meaningful internet systems: CoopIS, DOA, ODBASE, GADA, and IS - Volume Part I
Decentralised QoS-management in service oriented architectures
DAIS'08 Proceedings of the 8th IFIP WG 6.1 international conference on Distributed applications and interoperable systems
A middleware architecture for building contract-aware agent-based services
SOCASE'08 Proceedings of the 2008 AAMAS international conference on Service-oriented computing: agents, semantics, and engineering
Event structure semantics of Orc
WS-FM'07 Proceedings of the 4th international conference on Web services and formal methods
Composing components and services using a planning-based adaptation middleware
SC'08 Proceedings of the 7th international conference on Software composition
Transactional service level agreement
TGC'07 Proceedings of the 3rd conference on Trustworthy global computing
Runtime monitoring of contract regulated web services
Proceedings of the 9th International Conference on Autonomous Agents and Multiagent Systems: volume 1 - Volume 1
Multi-criteria Content Adaptation Service Selection Broker
CCGRID '10 Proceedings of the 2010 10th IEEE/ACM International Conference on Cluster, Cloud and Grid Computing
Journal of Theoretical and Applied Electronic Commerce Research
MaDe4IC: an abstract method for managing model dependencies in inter-organizational cooperations
Service Oriented Computing and Applications
Business modeling for service descriptions: a meta model and a UML profile
APCCM '10 Proceedings of the Seventh Asia-Pacific Conference on Conceptual Modelling - Volume 110
Contract-based cloud architecture
CloudDB '10 Proceedings of the second international workshop on Cloud data management
A multi-agent based system for e-procurement exception management
Knowledge-Based Systems
An approach to modeling Web service QoS and provision price
WISEW'03 Proceedings of the Fourth international conference on Web information systems engineering workshops
Normative management of web service level agreements
ICWE'10 Proceedings of the 10th international conference on Web engineering
Resource-level QoS metric for CPU-based guarantees in cloud providers
GECON'10 Proceedings of the 7th international conference on Economics of grids, clouds, systems, and services
Translations of service level agreement in systems based on service oriented architecture
KES'10 Proceedings of the 14th international conference on Knowledge-based and intelligent information and engineering systems: Part II
QoS-based adaptation service selection broker
Future Generation Computer Systems
SLA enabled CARE resource broker
Future Generation Computer Systems
An offer generation approach to SLA negotiation support in service oriented computing
Service Oriented Computing and Applications
Cross-layer adaptation and monitoring of service-based applications
ICSOC/ServiceWave'09 Proceedings of the 2009 international conference on Service-oriented computing
Service licensing: conceptualization, formalization, and expression
Service Oriented Computing and Applications
Monitoring and recovery of web service applications
The smart internet
Modeling and monitoring SLA for service based systems
Proceedings of the 2011 International Conference on Intelligent Semantic Web-Services and Applications
Modeling and negotiating service quality
Service research challenges and solutions for the future internet
Service research challenges and solutions for the future internet
Monitoring and recovery of web service applications
The smart internet
Adaptation of web services based on QoS satisfaction
ICSOC'10 Proceedings of the 2010 international conference on Service-oriented computing
An agents based middleware for personalization of multimedia service delivery in SOAs
Journal of Mobile Multimedia
A framework-based runtime monitoring approach for service-oriented software systems
Proceedings of the International Workshop on Quality Assurance for Service-Based Applications
An agent based approach for exception handling in e-procurement management
Expert Systems with Applications: An International Journal
A security and high-availability layer for cloud storage
WISS'10 Proceedings of the 2010 international conference on Web information systems engineering
I-queue: smart queues for service management
ICSOC'06 Proceedings of the 4th international conference on Service-Oriented Computing
Licensing services: formal analysis and implementation
ICSOC'06 Proceedings of the 4th international conference on Service-Oriented Computing
Supporting qos monitoring in virtual organisations
ICSOC'06 Proceedings of the 4th international conference on Service-Oriented Computing
Services-oriented computing in a ubiquitous computing platform
ICSOC'06 Proceedings of the 4th international conference on Service-Oriented Computing
Model-driven self-management of legacy applications
DAIS'05 Proceedings of the 5th IFIP WG 6.1 international conference on Distributed Applications and Interoperable Systems
Web service e-contract establishment using features
BPM'06 Proceedings of the 4th international conference on Business Process Management
MAGMS: mobile agent-based grid monitoring system
APWeb'06 Proceedings of the 8th Asia-Pacific Web conference on Frontiers of WWW Research and Development
ICESS'04 Proceedings of the First international conference on Embedded Software and Systems
Hosting and using services with qos guarantee in self-adaptive service systems
DAIS'10 Proceedings of the 10th IFIP WG 6.1 international conference on Distributed Applications and Interoperable Systems
A language for quality of service requirements specification in web services orchestrations
ICSOC'06 Proceedings of the 4th international conference on Service-oriented computing
A data sharing agreement framework
ICISS'06 Proceedings of the Second international conference on Information Systems Security
Component composition using feature models
CBSE'10 Proceedings of the 13th international conference on Component-Based Software Engineering
A semantic and information retrieval based approach to service contract selection
ICSOC'11 Proceedings of the 9th international conference on Service-Oriented Computing
A generic model and architecture for automated auditing
DSOM'05 Proceedings of the 16th IFIP/IEEE Ambient Networks international conference on Distributed Systems: operations and Management
On automating networked enterprise management
BPM'05 Proceedings of the Third international conference on Business Process Management
Formal mapping of WSLA contracts on stochastic models
EPEW'11 Proceedings of the 8th European conference on Computer Performance Engineering
QoS contract-aware reconfiguration of component architectures using e-graphs
FACS'10 Proceedings of the 7th international conference on Formal Aspects of Component Software
User centric service level management in mOSAIC applications
Euro-Par'11 Proceedings of the 2011 international conference on Parallel Processing - Volume 2
Supporting CPU-based guarantees in cloud SLAs via resource-level QoS metrics
Future Generation Computer Systems
MORPHOSYS: Efficient Colocation of QoS-Constrained Workloads in the Cloud
CCGRID '12 Proceedings of the 2012 12th IEEE/ACM International Symposium on Cluster, Cloud and Grid Computing (ccgrid 2012)
Runtime Monitoring of Contract Regulated Web Services
Fundamenta Informaticae
A Nonmonotonic Soft Concurrent Constraint Language to Model the Negotiation Process
Fundamenta Informaticae
Dynamic and semantic web services composition for ubiquitous computing
Proceedings of the 18th Brazilian symposium on Multimedia and the web
Data contracts for cloud-based data marketplaces
International Journal of Computational Science and Engineering
Proceedings of the 16th European Conference on Pattern Languages of Programs
ICSOC'12 Proceedings of the 10th international conference on Service-Oriented Computing
Proceedings of the 10th International Conference on Advances in Mobile Computing & Multimedia
International Journal of Systems and Service-Oriented Engineering
CloudPack* exploiting workload flexibility through rational pricing
Proceedings of the 13th International Middleware Conference
Model-driven specification of adaptive cloud-based systems
Proceedings of the 1st International Workshop on Model-Driven Engineering for High Performance and CLoud computing
Towards design support for provenance awareness: a classification of provenance questions
Proceedings of the Joint EDBT/ICDT 2013 Workshops
Self-adaptive containers: building resource-efficient applications with low programmer overhead
Proceedings of the 8th International Symposium on Software Engineering for Adaptive and Self-Managing Systems
Patterns for measuring performance-related QoS properties in service-oriented systems
Proceedings of the 17th Conference on Pattern Languages of Programs
Runtime verification of service-oriented systems: a well-rounded survey
International Journal of Web and Grid Services
Engineering virtualized services
Proceedings of the Second Nordic Symposium on Cloud Computing & Internet Technologies
A survey on service quality description
ACM Computing Surveys (CSUR)
GOS: a global optimal selection strategies for QoS-aware web services composition
Service Oriented Computing and Applications
Enhancing Federated Cloud Management with an Integrated Service Monitoring Approach
Journal of Grid Computing
SLA-driven dynamic cloud resource management
Future Generation Computer Systems
QoS-aware management of monotonic service orchestrations
Formal Methods in System Design
Self-adaptive service level agreement monitoring in cloud environments
Multiagent and Grid Systems
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We describe a novel framework for specifying and monitoring Service Level Agreements (SLA) for Web Services. SLA monitoring and enforcement become increasingly important in a Web Service environment where enterprise applications and services rely on services that may be subscribed dynamically and on-demand. For economic and practical reasons, we want an automated provisioning process for both the service itself as well as the SLA managment system that measures and monitors the QoS parameters, checks the agreed-upon service levels, and reports violations to the authorized parties involved in the SLA management process. Our approach to these issues is presented in this paper. The Web Service Level Agreement (WSLA) framework is targeted at defining and monitoring SLAs for Web Services. Although WSLA has been designed for a Web Services environment, it is applicable as well to any inter-domain management scenario, such as business process and service management, or the management of networks, systems and applications in general. The WSLA framework consists of a flexible and extensible language based on XML Schema and a runtime architecture comprising several SLA monitoring services, which may be outsourced to third parties to ensure a maximum of objectivity. WSLA enables service customers and providers to unambiguously define a wide variety of SLAs, specify the SLA parameters and the way they are measured, and relate them to managed resource instrumentations. Upon receipt of an SLA specification, the WSLA monitoring services are automatically configured to enforce the SLA. An implementation of the WSLA framework, termed SLA Compliance Monitor, is publicly available as part of the IBM Web Services Toolkit.