The WSLA Framework: Specifying and Monitoring Service Level Agreements for Web Services
Journal of Network and Systems Management
Automated SLA Monitoring for Web Services
DSOM '02 Proceedings of the 13th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management: Management Technologies for E-Commerce and E-Business Applications
GridEye: A Service-oriented Grid Monitoring System with Improved Forecasting Algorithm
GCCW '06 Proceedings of the Fifth International Conference on Grid and Cooperative Computing Workshops
Efficient online monitoring of web-service SLAs
Proceedings of the 16th ACM SIGSOFT International Symposium on Foundations of software engineering
Dynamic Service Provisioning Using GRIA SLAs
Service-Oriented Computing - ICSOC 2007 Workshops
Establishing and Monitoring SLAs in Complex Service Based Systems
ICWS '09 Proceedings of the 2009 IEEE International Conference on Web Services
Sandpiper: Black-box and gray-box resource management for virtual machines
Computer Networks: The International Journal of Computer and Telecommunications Networking
THEMIS: Towards Mutually Verifiable Billing Transactions in the Cloud Computing Environment
CLOUD '10 Proceedings of the 2010 IEEE 3rd International Conference on Cloud Computing
Towards Knowledge Management in Self-Adaptable Clouds
SERVICES '10 Proceedings of the 2010 6th World Congress on Services
Semantic similarity model for risk assessment in forming cloud computing SLAs
OTM'10 Proceedings of the 2010 international conference on On the move to meaningful internet systems: Part II
Advanced service monitoring configurations with SLA decomposition and selection
Proceedings of the 2011 ACM Symposium on Applied Computing
A Novel Approach to QoS Monitoring in the Cloud
CCP '11 Proceedings of the 2011 First International Conference on Data Compression, Communications and Processing
Constructing a Cloud-Centric Service Assurance Platform for Computing as a Service
CYBERC '11 Proceedings of the 2011 International Conference on Cyber-Enabled Distributed Computing and Knowledge Discovery
Cloud Application Monitoring: The mOSAIC Approach
CLOUDCOM '11 Proceedings of the 2011 IEEE Third International Conference on Cloud Computing Technology and Science
SLA-aware Resource Management for Application Service Providers in the Cloud
NCCA '11 Proceedings of the 2011 First International Symposium on Network Cloud Computing and Applications
On-Line monitoring of service-level agreements in the grid
Euro-Par'11 Proceedings of the 2011 international conference on Parallel Processing - Volume 2
Automated Workload Characterization in Cloud-based Transactional Data Grids
IPDPSW '12 Proceedings of the 2012 IEEE 26th International Parallel and Distributed Processing Symposium Workshops & PhD Forum
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Cloud computing is a new paradigm for service-based computing and is gaining popularity. An efficient way for the assurances of the expected service levels in cloud computing is to establish a tailor-made Service Level Agreement (SLA) and to ensure the commitment of SLAs by service providers. In this paper, we conduct a survey of the state of the art in cloud SLA assurance from two aspects -- pre- and post-interaction phases, based on which research gaps in existing approaches are identified. New research requirements for SLA assurance are then presented.