Motivational needs-driven mobile phone design

Authors:
Judy Van Biljon;Paula Kotzé;Gary Marsden
Affiliations:
School of Computing, University of South Africa, South Africa;School of Computing, University of South Africa, South Africa;Department of Computer Science, University of Cape Town, South Africa
Venue:
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
Year:
2007

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Abstract

This paper provides support for the use of motivational needs in identifying mobile phone uses and related features. Drawing on motivational human and usage space research, the findings of interviews and surveys, this paper proposes the Mobile phone Usage Space Model (MUSM). MUSM distinguishes between two groups of features by identifying necessary and additional features, thus focusing the designer's activity on motivational needs-driven design, rather than feature escalation that currently appears to dominate.