Technology and groups: assessments of the empirical research
Intellectual teamwork
Designing interaction
What do groups need? A proposed set of generic groupware requirements
ACM Transactions on Computer-Human Interaction (TOCHI)
Intertwining perspectives and negotiation
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
A diary study of information capture in working life
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
A Descriptive Framework of Workspace Awareness for Real-Time Groupware
Computer Supported Cooperative Work
Computer Supported Cooperative Work
KOLUMBUS: Context-Oriented Communication Support in a Collaborative Learning Environment
Proceedings of the IFIP TC3/WG3.1&3.2 Open Conference on Informatics and The Digital Society: Social, Ethical and Cognitive Issues on Informatics and ICT
The Appropriation of Interactive Technologies: Some Lessons from Placeless Documents
Computer Supported Cooperative Work
Introduction to multiple and collaborative tasks
ACM Transactions on Computer-Human Interaction (TOCHI)
ACM Transactions on Computer-Human Interaction (TOCHI)
The MAUI Toolkit: Groupware Widgets for Group Awareness
Computer Supported Cooperative Work
Computer Supported Cooperative Work
Conceptualizing the Awareness of Collaboration: A Qualitative Study of a Global Virtual Team
Computer Supported Cooperative Work
Spheres of collaboration: people, space and technology in co-located meetings
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Group Cognition: Computer Support for Building Collaborative Knowledge (Acting with Technology)
Group Cognition: Computer Support for Building Collaborative Knowledge (Acting with Technology)
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The development of groupware that effectively supports work groups is always limited by how well groups are understood and, consequently, how well they can be modeled to support system design. In this paper we report on an empirical study of groups that has led to the development of a taskwork support model that can be used to aid group awareness. We explain how the adoption of artifacts by work groups influences the division and distribution of tasks within the group, show how this can be observed in co-located group work and suggest how observing groups in this way can be used to support groupware design.