Defining acceptable levels of accessibility

Authors:
Simeon Keates
Affiliations:
IBM T.J. Watson Research Center, Hawthorne, NY
Venue:
ERCIM'06 Proceedings of the 9th conference on User interfaces for all
Year:
2006

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Abstract

This paper examines the issues facing companies when designing products and services for equitable access, particularly in view of the legislated requirements that they have to meet. The concepts of acceptability and accessibility are discussed and a framework proposed for establishing whether a product or service is acceptably accessible. Relevant case studies are referenced, where appropriate, to support the arguments presented.